Play areas are designed for children under 5 years of age ONLY.

Children must be supervised by an adult (at least 18 years old)/parent/guardian while in play area.

NO SHOES, SNEAKERS, HIGH HEELS, FLIP FLOPS OR SANDALS are allowed on mats (play area).

Socks must be worn at all times.

NO FACE PAINT – please do NOT book us if there is a face painter present at your party.

NO Confetti, slime, or glitter

NO food, drinks or sweets, gum allowed in play area

NO Running in play area

NO diving or throwing balls out of ball pit

NO equipment should be removed around or from within play area

NO shoving, pushing, wrestling, piling or rough play in play area.

All sharp objects must be removed before play (including pens, pencils, jewelry, knives, eyeglasses, bling on pockets etc.)

DO NOT enter if you are pregnant or have physical problems.

Our soft play areas are for children ages 0-5 years old

3 hours of play are include with all of our packages. We will arrive to the party location 1 hour before the event starts for setup. We will arrive at the party end time for teardown. Additional play hours can be added for a fee.

Deliveries within 15 miles of Poland, OH are included with all packages! Deliveries outside of the 15 mile radius will incur a $25 trip charge

We accept all major credit cards (there is a 3% processing fee) along with Cash, Venmo, and Zelle.

Yes. A non-refundable deposit equal to 50% of the total cost is required to secure date. The remaining balance is due 2 weeks prior to the event date. If the remaining balance is not paid 2 weeks prior to event, booking will be cancelled and no refund will be given.

Yes! We can set up all packages outdoors on a clean, level, solid surface such as concrete or pavement. We do not set up on grass. All outdoor setups must also be in a fully covered area, such as under a tent, pavilion, or inside a garage. We are unable to set up outdoors without overhead coverage. Please see our Weather Policy for additional details.

We assess a $150 deep cleaning fee for any rentals soiled by non-adherence to the provided guidelines. This fee is due within one week after the event.

Renter will be responsible for the full cost of repair or replacement (up to $2000).

You may cancel event up to two weeks before event for a full refund. If for any reason the event is canceled or postponed, we need a 72-hour notice. If the cause of cancelation was due to unforeseen circumstances*, we will accommodate ONE reschedule within the year if the date and time is available. Original package selected subject to equipment availability.

*Unforeseen circumstances based on YO! Let’s Play’s owner discretion.

For outdoor events, all equipment must be set up on a solid surface and under a fully covered area, such as a tent, pavilion, or garage.

For the safety of our equipment and guests, we reserve the right to cancel or reschedule an outdoor setup due to rain, storms, high winds, or other unsafe weather conditions, even when a covered area is provided. Please have an indoor backup option available whenever possible.

If unsafe weather develops after setup, we may need to pick up the equipment early. Refunds will not be provided due to weather conditions after setup.

Yes! All items are cleaned with a disinfect that is free from harsh chemicals and kills 99.9% of viruses and bacteria.